OUR POLICIES

Quality Policy

Quality management is fundamental to both the business and our customers, and forms the backbone to the successful business we operate today. The efforts of every employee are harnessed to ensure the highest standards of quality, service and support achieve maximum customer satisfaction. We pursue continuous improvement so that we supply and maintain the highest standard and reliability in our services, providing maximum customer and employee satisfaction in delivery.

BUILNERGY are dedicated to achieving the highest possible level of Client satisfaction in everything we undertake. Over time, the company has grown substantially and adapted to suit many differing circumstances, but the underlying principle of Client satisfaction has never changed.

We recognise the importance of developing our business through continued improvements in quality. By consistent and effective implementation of a robust Quality Management System, we believe that we can add value to the project development process for the benefit of our Clients. During this process our objectives are to meet specific project requirements, and to exceed Client expectations.

To achieve quality performance on our construction projects, we are committed to operating and maintaining a certified Quality Management System that complies with ISO 9001: 2015. To promote efficiency this is part of an Integrated Management System which also complies with ISO 14001:2015 (Environmental) and ISO 45001:2018 (Health & Safety).

In support of high quality performance through our Quality Management System, we have set the following strategic aims:

• Ensure that all employees remain dedicated to looking after our Clients’ best interests.
• Develop the skills, knowledge and capability of all existing and new employees so that we can
successfully meet the changing needs and expectations of our Clients and other requirements
• Promote the adoption of our Quality Management System and set high standards on all projects undertaken by the company.
• Set clear Quality objectives and targets that are regularly reviewed to enable continual system improvements.
• Communicate essential objectives and targets to all employees to ensure that our quality ethos permeates the entire company.
• Continually review and develop our Quality Management System working procedures to support company objectives.

This Quality Policy, together with our Management System, will be periodically reviewed to ensure their continued suitability within an ever-changing industry.